+44 (0) 1254 356400
Red Rose Court, Clayton Business Park, Accrington, BB5 5JR, United Kingdom

Export Sales Training Courses


Export Sales Training Ltd
Red Rose Court
Clayton Business Park
Clayton-Le-Moors, Accrington
Lancashire, BB5 5JR

Building of East Lancashire Chamber of Commerce

Telephone: +44 (0)1254 356400
Fax: +44 (0)1254 388900
Email: info@exportsalestraining.co.uk

National Export Sales Certificate

Who would benefit most:

  • Export Sales Directors, Managers and Staff looking to develop or update their export sales skills and win more export orders.
  • Export Sales Directors, Managers and Staff at companies new to exporting and looking to develop real export sales skills fast Occasional exporters seeking greater confidence and a more professional response when dealing with overseas companies.

In four days the course covers:

Days 1 and 2 (Foundation level)

  • Export Market Research
  • Despatch of goods & Incoterms
  • Methods and Terms of Payment
  • Including Letters of Credit
  • Ways  to finance exports and export credit
  • Insurance for exports, types, premiums, cover
  • Quotation Terms, Conditions & Exclusions
  • Market entry methods and representation
  • including Agents, Distributors and Agreements
  • Assessing Export Enquiries
  • Price build ups for Export Quotations
  • Workshop – costing and producing export quotations

Days 3 and 4 (Certificate level)

  • International travel and staying safe
  • Overseas cultures – avoid being rude
  • International Orders and contracts
  • Bid bonds and performance bonds
  • Export sales negotiating sequence
  • Export sales negotiating techniques
  • Overseas buyer negotiating techniques
  • Costing and producing export quotations
  • Preparations for negotiating with the buyer
  • End-of-course negotiation (2 to 3 hours) with an experienced international buyer to win an acceptable and profitable export order

Benefits for delegates:

  • Better responses to overseas enquiries and customers
  • The ability to produce safer, more professional quotations
  • Understanding and improving international security of payment
  • Practical and professional skills to help delegates negotiate and win orders
  • Greater confidence and credibility for export sales directors, managers and staff
  • The prestige and satisfaction of competing for and winning orders against international competition
  • The delegate career development and company bottom line impact of more and better export orders
  • A Certificate course pass takes 4 days off the Diploma level qualifications